Heidi Fendos

Name: Joelle K Title: Director of Operations So, what does your title mean you do at Soaky? My role is to make sure that Soaky Mountain operates safely (whether that be the in our pools, on our rides or just walking around) and make sure our guests have a great time....

Name: Penny C. Title: Director of Food & Beverage So, what does your title mean you do at Soaky? I oversee all food & beverage operations at Soaky Mountain Waterpark and Wilderness at the Smokies. I work closely with the managers at each location to ensure the...

On Thursday, July 14, Soaky Mountain Waterpark and Wilderness at the Smokies were proud to host Career and Technical Education Educators from Hamblen, Jefferson, and Sevier Counties for a Teacher Externship. The group was comprised of a wide variety of fields...

What does your title mean you do at Soaky?I keep the various management teams aligned in a single direction and interact with the Soaky customers. What is the best part of your job?Welcoming everyone in first thing in the morning at our gate opening. Favorite...

At Soaky Mountain Waterpark we want to make sure everyone is having a great time in and on our water attractions so we thought we would get some waterpark safety tips from Dave our GM: It is important to remember that a child should never be unsupervised in or near...

We love getting feedback from our guests and we want you to know we take it seriously because we want our guest experience to be top-notch. One thing we heard about in 2021 was the need to improve our parking process. So, we are happy to announce we are adding a third...

At the request of our guests, we’re happy to announce the addition of 8 cabanas near our new fantastic watercoaster, the Edge, for summer 2022. Five of the new cabanas will be two stories with seating for up to 20 people . We will be the only waterpark in Tennessee...

The 11 two-person clamshell cabanas we added to our waterpark in 2021 were so popular, we've decided to add four more by the deep end of our beautiful Soaky Surge wave pool across from the current ones on the left side. If you aren’t familiar with these cabana options...

We recently told you all about our planned Tacolicious expansion, and while we are so excited about this news we haven’t discarded our vacant Double Decker Tacolicious bus. It is accurate to say that we LOVE this unique food truck because it is part of our short but...