We love getting feedback from our guests and we want you to know we take it seriously because we want our guest experience to be top-notch.
One thing we heard about in 2021 was the need to improve our parking process. So, we are happy to announce we are adding a third parking fee ticket booth to our parking lot to help speed up the parking process.
We are also encouraging people to buy either season parking passes or daily parking passes on our website https://soakymountainwaterpark.com/daily-ticket-and-parking/ before they visit for ease of entry and to save money. Online daily parking passes are just $16.34 versus $20 onsite.
Finally, we’ve developed a new traffic pattern to help ease the traffic flow in our lot and we’ve added over 200 parking spots. Plus, we’re reminding people of our drop off lane for those who are utilizing ride shares or having friends or family members giving them rides.
Have any other feedback for us about our waterpark? Email us your ideas at [email protected]